The Hideaway

Great location, close to all of the amenities and attractions but far enough away from the noise. Fantastic views from the front rooms. All the equipment provided for a great stay. The owners were fantastic and communicated well. Would happily stay here again. Thank you for a great stay x<br/><br/>Probably not suitable for people with mobility issues.

Spectacular sea views! <br/>Loved this accommodation,nestled beneath the castle , set over 3 floors and having 2 balconies, this property exceeded our expectations! Huge space inside and everything we needed plus more.<br/><br/>Having to come home!

The apartment was lovely with great views but the hilly access and steep stairs not described and one of our party struggled with the steepness. We were aware Scarborough is hilly but not the exact location of the apartment.

Beautiful house, fully equipped with everything you could possibly need. Ideal location for visiting both bays and very easy to find.

Such a beautiful stay, breathtaking view. The place was very clean, more rooms then we thought haha. The location is so peaceful and just perfect. The only thing I'd add ,that was missing was more cloths in the kitchen, including maybe a dish sponge, and some more sugar and salt, they were running very low when we got there.<br/>Other then that we are very happy and satisfied with our stay. Very friendly host as well. Thank u so much for the lovely stay. We would definitely come back xx

Very comfortable stay , close to beach and town

The views are so beautiful. Television. Two bathrooms. Very nice home. Decoration was topical. Binoculars.<br/><br/>A baby gate would have been useful. the stairs are very steep we had a twenty three month old with us. We had to be vigilant. Very steep road from the beach which I at 66 found challenging.ideal for fit adults.

The accommodation was lovely, everything we needed was there and very clean. The views were stunning.<br/><br/>The only negative was the light coming in the dormer windows in 2 of the bedrooms! Very difficult to sleep when the daylight is streaming in at 4 or 5am!

The view.<br/><br/>On booking. Com when booking the property, one of the box's I ticked free parking, and looked on street view because being disabled I need to be close to the property. But on arrival soon found out it wasn't free parking, and even if it was, there was no permit left as it stated. (Even with a permit you have only 2 hours which wasn't stated when booking) So on the second night not wanting a parking ticket had to pay over £10 for the pleasure. Being disabled and from the car park back to the property was a very steep incline with numerous steps and it knocked me up for the rest of the day. I got in touch with Scarborough Council and they said it was ok to park in zoned areas without yellow lines( which it was)with my blue badge.The property looked fantastic on the photos , and after only reading a cupple of reviews. Good ones. ( my mistake for not looking at more) I excitedly booked which took me to another booking agent called Host and Stay. Our hearts sank when we entered the property on arrival. In its day it was probably fantastic, but there's been no upkeep for donkeys years. I'm a retired painter and decorator and I can tell you this place is in desperate need of a coat of paint and a deep clean. It isn't what it says on the tin and feel that i was sold on false pretences and all the emails, phone calls and no one getting back to me for hours or next day didn't help. When ringing owners with emergency, the wife of the owner said the agents deal with all that. There is no proper communications with all of you.There is some very nice automated emails saying. Thanks for reaching out to us. We will get back to you as soon as possible , and. Sorry we are really busy at the moment ect , ect, blah, blah, blah.The only thing that was very smooth, very quick, and painless was the payment. At 64 I'm still learning something new every day and I'll be spending my hard earned money elsewhere.

Great location, lovely property. On street limited parking was awkward. Be prepared to reverse. We have small car so were ok but would be difficult for larger car. We used Quay Street car par which was nearby which worked well for us

The views! Wow, so amazing to sit out and look at the view. On Saturday we had the treat of lots of sail boats in the morning and dolphins in the evening. The binoculars were well used! We were blessed with nice weather so we never used the living room as we were out on the balcony.<br/>The house was well equipped with everything we needed. <br/><br/>Correspondence with Charlie at Host and Stay was also very good.<br/><br/>The house is in need of a deep clean and a freshen up really, not the worst we've stayed in, but definitely not the best either. Areas are looking a bit tired. Nothing to complain about, but just feedback.<br/><br/>The blinds on the velux windows did nothing to block out the light, so was hard to sleep in the single room and the loft room.

The place was absolutely filthy

I recently stayed at this Airbnb and overall, it was a nice experience. The location was convenient, and the amenities provided were great. The space itself was comfortable and had a cozy atmosphere. However, I did notice that the cleanliness could have been improved. There were a few areas that seemed to have been overlooked during cleaning. With a bit more attention to detail in terms of cleanliness, this place would be perfect. Despite that, I still had a pleasant stay and appreciated the host's hospitality.<br/>Parking disc is available inside and useful to park the car in front of the flat<br/>the whole additional insurance thing is a bit annoying

Near perfect.<br/>Location, layout and cleanliness all great.<br/>Probably can't get a better view<br/><br/>Top bedrooms bed was a bit too soft for us, and the blinds let in a bit of light in the morning but nothing too serious.

Amazing location, close to everything you could need. Very spacious, more than enough space for our young family. A couple of points to look out for, the advert boasts "Free parking at premises", that is not strictly true. There are very limited parking spaces outside for all of the residents. The parking disc is only valid for 2 hours. There is a long stay carpark, not too far away. It was tricky coming back and to with prams, shopping, luggage...etc. The advert gave a false impression car parking is at the premises. The house was clean, a few scratches, marks and scuffs here and there. We didn't want to pay the £250 deposit, required before arrival. We were unsure if we would have to provide evidence, if any of the damages were done by us on our stay. We know of people taking photos of each mark but we didn't want to have to spend the time doing this. We opted to pay (waste) £25, which we've never had to do before. Overall we did enjoy our stay and the location.

We arrived at the hideaway and was due to stay for 3 nights. Upon arrival it was clear that the place wasn't clean, there was dirt all over the entrance mat and food all over the floor as we walked into the first room which was the kitchen. The kitchen sides were full of food as were the fridge and the cupboards where the plates were. Every room was dirty, sticky floors, bodily hairs throughout the house. The sofa had a noodle still on there and there was a cheerio underneath the living room table. The worst thing was someone's underpants in the bathroom!!! It clearly wasn't upto standard for cleanliness. The response from host and stay wasnt great, and eventually after they had apparently sent another cleaner out (the house was no cleaner) they stopped replying and I haven't heard anything other than automated 'hope you enjoyed your break messages' Also the 3rd bedroom blind doesn't shut properly and is unsafe with the cord to small children, the cord ran right onto the bed my 4 year old was sleeping in - master bedroom had no blinds or curtains upto the window so the light woke us every morning and everyone could see into the bedroom from the houses below. In regards to the current situation they offered me a refund of a mere £45 which they said is half of the cleaning fee. Wow! I have raised this and requested a refund for at least one night and now they say I have to wait another 14 days for a further response. Customer service - a joke! Property - well decorated but filthy and unsafe with the blind. Aftercare - discusting

The views from the house are beautiful and the place is very nicely decorated. The kitchen was well stocked with plates and mugs, etc.<br/>4 star instead of 5 since a parking disc wasn't left as promised, and it could've been cleaner. It's also a shame there isn't flexibility with the check in / out times.

Fantastic property, fabulous views, great location with an added bonus of sunshine too. We’ve had a real enjoyable 3 night stay & would highly recommend. <br/>The property is situated in the South Bay just below the castle. Lovely walk to the north bay either via the castle or along the coastline. <br/>You are unable to leave your car parked outside the property for more than 2 hours, however there is plenty of other car parking close by (down on the bay). Car parking if free after 6pm until 9am so as check in is not until 4pm, you can park outside for two hours then move your car to a car park after 6pm but not pay until 9am the following day. It cost us £9.20 for 24 hours. We did not need to move our car for the whole of our stay. The quickest access to the property from the bay is via some steep steps….it certainly got the heart pumping.<br/>Just to add you have to pay upfront an additional £250 refundable deposit for breakages plus £10 admin fee. Your credit card is refunded a week later.

We arrived at the hideaway and was due to stay for 3 nights. <br/>Upon arrival it was clear that the place wasn't clean, there was dirt all over the entrance mat and food all over the floor as we walked into the first room which was the kitchen. <br/>The kitchen sides were full of food as were the fridge and the cupboards where the plates were. <br/>Every room was dirty, sticky floors, bodily hairs throughout the house.<br/>The sofa had a noodle still on there and there was a cheerio underneath the living room table. It clearly wasn't upto standard for cleanliness. <br/>I don't have enough characters to say everything but basically the response from host and stay wasnt great, and eventually after they had apparently sent another cleaner out (the house was no cleaner) they stopped replying and I haven't heard anything other than automated 'hope you enjoyed your break messages'<br/>Also the 3rd bedroom blind doesn't shut properly and is unsafe with the cord to small children - master bedroom missing blinds